Michele Sambaldi stresses the need to keep one’s promises in order to succeed in hospitality and tourism.
He also notes the contradictions inherent in discussions around overtourism, sustainability, infrastructure, and development.
Mr Sambaldi participated in a Tourism’s Horizon Interview. For this “Good Tourism” Insight, the interviewer Saverio Francesco Bertolucci summarises the highlights. [The full transcripts of the Tourism’s Horizon Interviews are available on Substack.]